/* ==========================================================================
   FON MAĞDURLARI — PRODUCTION ADMIN DASHBOARD STYLES
   Apple Sequoia Dark Glassmorphic Design System
   ========================================================================== */

:root {
  --bg: #090a0d;
  --bg-card: rgba(18, 20, 26, 0.7);
  --bg-card-hover: rgba(26, 29, 38, 0.85);
  --glass-border: rgba(255, 255, 255, 0.08);
  --glass-border-focus: rgba(56, 189, 248, 0.4);
  --fg: #ffffff;
  --fg2: #94a3b8;
  --fg3: #64748b;
  --primary: #38bdf8;
  --primary-hover: #0ea5e9;
  --red: #ef4444;
  --red-bg: rgba(239, 68, 68, 0.12);
  --green: #22c55e;
  --green-bg: rgba(34, 197, 94, 0.12);
  --amber: #f59e0b;
  --amber-bg: rgba(245, 158, 11, 0.12);
  --purple: #a855f7;
  --purple-bg: rgba(168, 85, 247, 0.12);
  --radius-sm: 8px;
  --radius-md: 14px;
  --radius-lg: 20px;
  --radius-pill: 9999px;
  --ease: cubic-bezier(0.16, 1, 0.3, 1);
  --font-main: -apple-system, BlinkMacSystemFont, "SF Pro Display", "SF Pro Text", "Inter", sans-serif;
  --font-mono: "JetBrains Mono", "SF Mono", Menlo, Consolas, monospace;
}

*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background-color: var(--bg);
  background-image: 
    radial-gradient(circle at 15% 10%, rgba(56, 189, 248, 0.07) 0%, transparent 40%),
    radial-gradient(circle at 85% 80%, rgba(239, 68, 68, 0.05) 0%, transparent 45%);
  color: var(--fg);
  font-family: var(--font-main);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  line-height: 1.5;
  overflow-x: hidden;
}

/* Glass Utility */
.glass {
  background: var(--bg-card);
  backdrop-filter: blur(28px) saturate(180%);
  -webkit-backdrop-filter: blur(28px) saturate(180%);
  border: 1px solid var(--glass-border);
  box-shadow: 0 10px 30px -10px rgba(0, 0, 0, 0.5), inset 0 1px 0 rgba(255, 255, 255, 0.06);
}

/* Auth Gate (Login Screen for Admin) */
#adminAuthGate {
  position: fixed;
  inset: 0;
  z-index: 9999;
  background: rgba(9, 10, 13, 0.95);
  backdrop-filter: blur(30px);
  -webkit-backdrop-filter: blur(30px);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.auth-gate-card {
  width: 100%;
  max-width: 440px;
  padding: 36px;
  border-radius: var(--radius-lg);
  text-align: center;
  position: relative;
  overflow: hidden;
}

.auth-gate-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 14px;
  background: rgba(56, 189, 248, 0.12);
  border: 1px solid rgba(56, 189, 248, 0.25);
  border-radius: var(--radius-pill);
  font-size: 12px;
  font-weight: 700;
  color: var(--primary);
  letter-spacing: 0.06em;
  text-transform: uppercase;
  margin-bottom: 20px;
}

.auth-gate-title {
  font-size: 24px;
  font-weight: 800;
  letter-spacing: -0.02em;
  margin-bottom: 8px;
}

.auth-gate-desc {
  font-size: 13.5px;
  color: var(--fg2);
  margin-bottom: 26px;
  line-height: 1.5;
}

.admin-input-group {
  margin-bottom: 16px;
  text-align: left;
}

.admin-input-group label {
  display: block;
  font-size: 12.5px;
  font-weight: 600;
  color: var(--fg2);
  margin-bottom: 6px;
}

.admin-input {
  width: 100%;
  height: 44px;
  background: rgba(0, 0, 0, 0.5);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-sm);
  padding: 0 14px;
  color: #fff;
  font-family: inherit;
  font-size: 14px;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.admin-input:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(56, 189, 248, 0.2);
}

.admin-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  height: 42px;
  padding: 0 18px;
  border-radius: var(--radius-sm);
  font-size: 13.5px;
  font-weight: 600;
  border: none;
  cursor: pointer;
  transition: all 0.2s var(--ease);
  font-family: inherit;
  text-decoration: none;
}

.admin-btn-primary {
  background: #fff;
  color: #000;
  width: 100%;
}

.admin-btn-primary:hover {
  background: #e2e8f0;
  transform: translateY(-1px);
}

.admin-btn-secondary {
  background: rgba(255, 255, 255, 0.08);
  color: #fff;
  border: 1px solid var(--glass-border);
}

.admin-btn-secondary:hover {
  background: rgba(255, 255, 255, 0.14);
}

.admin-btn-danger {
  background: var(--red-bg);
  color: #fca5a5;
  border: 1px solid rgba(239, 68, 68, 0.3);
}

.admin-btn-danger:hover {
  background: rgba(239, 68, 68, 0.25);
  color: #fff;
}

.admin-btn-sm {
  height: 32px;
  padding: 0 12px;
  font-size: 12px;
  border-radius: 6px;
}

/* Dashboard Shell Layout */
.dashboard-layout {
  display: flex;
  min-height: 100vh;
}

/* Sidebar */
.dashboard-sidebar {
  width: 260px;
  background: rgba(14, 16, 21, 0.85);
  backdrop-filter: blur(25px);
  border-right: 1px solid var(--glass-border);
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
  z-index: 100;
  flex-shrink: 0;
  transition: transform 0.3s var(--ease);
}

.sidebar-brand {
  padding: 24px 20px;
  display: flex;
  align-items: center;
  gap: 12px;
  border-bottom: 1px solid var(--glass-border);
}

.sidebar-brand img {
  border-radius: var(--radius-pill);
}

.sidebar-brand-text {
  font-size: 15px;
  font-weight: 800;
  letter-spacing: -0.01em;
}

.sidebar-badge {
  font-size: 10px;
  background: var(--red-bg);
  color: #fca5a5;
  border: 1px solid rgba(239, 68, 68, 0.3);
  padding: 2px 6px;
  border-radius: var(--radius-pill);
  font-weight: 700;
  text-transform: uppercase;
}

.sidebar-menu {
  padding: 20px 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  flex: 1;
  overflow-y: auto;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  color: var(--fg2);
  font-size: 13.5px;
  font-weight: 500;
  cursor: pointer;
  text-decoration: none;
  transition: all 0.15s var(--ease);
}

.nav-item:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.05);
}

.nav-item.active {
  color: #fff;
  background: rgba(56, 189, 248, 0.12);
  border: 1px solid rgba(56, 189, 248, 0.25);
  font-weight: 600;
}

.nav-item-icon {
  font-size: 16px;
}

.sidebar-footer {
  padding: 16px 20px;
  border-top: 1px solid var(--glass-border);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.admin-profile-pill {
  display: flex;
  align-items: center;
  gap: 10px;
}

.admin-avatar {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-pill);
  background: rgba(56, 189, 248, 0.2);
  color: var(--primary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
}

.admin-info {
  flex: 1;
  overflow: hidden;
}

.admin-name {
  font-size: 12.5px;
  font-weight: 600;
  color: #fff;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.admin-role {
  font-size: 11px;
  color: var(--fg3);
}

/* Main Content Area */
.dashboard-main {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
  overflow-y: auto;
}

/* Topbar */
.dashboard-topbar {
  height: 64px;
  padding: 0 32px;
  border-bottom: 1px solid var(--glass-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: rgba(9, 10, 13, 0.6);
  backdrop-filter: blur(15px);
  position: sticky;
  top: 0;
  z-index: 90;
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 16px;
}

.mobile-menu-btn {
  display: none;
  background: transparent;
  border: none;
  color: #fff;
  font-size: 20px;
  cursor: pointer;
}

.page-title {
  font-size: 18px;
  font-weight: 700;
  letter-spacing: -0.01em;
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-shrink: 0;
}

.connection-status {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12.5px;
  color: var(--fg2);
  padding: 6px 14px;
  border-radius: var(--radius-pill);
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid var(--glass-border);
  white-space: nowrap;
  flex-shrink: 0;
  line-height: 1;
}

#dbStatusText {
  white-space: nowrap;
  display: inline-block;
}

.status-dot {
  width: 7px;
  height: 7px;
  min-width: 7px;
  min-height: 7px;
  border-radius: 50%;
  background: var(--green);
  box-shadow: 0 0 10px var(--green);
  flex-shrink: 0;
  display: inline-block;
}

.status-dot.offline {
  background: var(--red);
  box-shadow: 0 0 10px var(--red);
}

/* Dashboard Body Container */
.dashboard-content {
  padding: 32px;
  flex: 1;
}

/* Section Switching */
.dashboard-section {
  display: none;
}

.dashboard-section.active {
  display: block;
  animation: fadeIn 0.25s var(--ease);
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

/* KPI Metric Cards Grid */
.metrics-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
  margin-bottom: 30px;
}

.metric-card {
  padding: 22px;
  border-radius: var(--radius-md);
  position: relative;
  overflow: hidden;
}

.metric-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.metric-label {
  font-size: 13px;
  font-weight: 600;
  color: var(--fg2);
}

.metric-icon-wrap {
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  background: rgba(255, 255, 255, 0.05);
}

.metric-value {
  font-size: 28px;
  font-weight: 800;
  letter-spacing: -0.03em;
  margin-bottom: 4px;
}

.metric-sub {
  font-size: 12px;
  color: var(--fg3);
}

/* Fund Distribution Bars */
.fund-dist-grid {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 12px;
  margin-bottom: 30px;
}

.fund-dist-card {
  padding: 16px;
  border-radius: var(--radius-sm);
  text-align: center;
}

.fund-dist-code {
  font-size: 15px;
  font-weight: 800;
  color: #fff;
  margin-bottom: 4px;
}

.fund-dist-count {
  font-size: 20px;
  font-weight: 700;
  color: var(--primary);
  margin-bottom: 4px;
}

.fund-dist-pct {
  font-size: 11px;
  color: var(--fg3);
}

/* Table Card & Toolbar */
.card-table-wrap {
  border-radius: var(--radius-md);
  overflow: hidden;
  margin-bottom: 30px;
}

.table-toolbar {
  padding: 18px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  border-bottom: 1px solid var(--glass-border);
  flex-wrap: wrap;
}

.search-box {
  position: relative;
  min-width: 280px;
  flex: 1;
}

.search-icon {
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--fg3);
  font-size: 14px;
  pointer-events: none;
}

.search-input {
  width: 100%;
  height: 38px;
  background: rgba(0, 0, 0, 0.4);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-pill);
  padding: 0 16px 0 38px;
  color: #fff;
  font-size: 13.5px;
  outline: none;
  font-family: inherit;
  transition: border-color 0.2s;
}

.search-input:focus {
  border-color: var(--primary);
}

.table-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.filter-select {
  height: 38px;
  background: rgba(0, 0, 0, 0.4);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-pill);
  padding: 0 14px;
  color: #fff;
  font-size: 13px;
  font-family: inherit;
  outline: none;
  cursor: pointer;
}

/* Data Table */
.data-table-container {
  overflow-x: auto;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 13.5px;
}

.data-table th {
  padding: 14px 20px;
  background: rgba(0, 0, 0, 0.25);
  color: var(--fg2);
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  border-bottom: 1px solid var(--glass-border);
}

.data-table td {
  padding: 14px 20px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  color: #e2e8f0;
  vertical-align: middle;
}

.data-table tr:hover td {
  background: rgba(255, 255, 255, 0.025);
}

.user-cell {
  display: flex;
  align-items: center;
  gap: 12px;
}

.user-avatar-mini {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-pill);
  background: rgba(255, 255, 255, 0.08);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 12px;
  color: #fff;
}

.user-name {
  font-weight: 600;
  color: #fff;
}

.fund-pill {
  display: inline-block;
  padding: 3px 10px;
  border-radius: var(--radius-pill);
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.fund-pill.KHA { background: rgba(239, 68, 68, 0.28); color: #fca5a5; border: 1px solid rgba(239, 68, 68, 0.45); }
.fund-pill.TMV { background: rgba(239, 68, 68, 0.2); color: #fca5a5; border: 1px solid rgba(239, 68, 68, 0.3); }
.fund-pill.THF { background: rgba(56, 189, 248, 0.2); color: #7dd3fc; border: 1px solid rgba(56, 189, 248, 0.3); }
.fund-pill.TP2 { background: rgba(34, 197, 94, 0.2); color: #86efac; border: 1px solid rgba(34, 197, 94, 0.3); }
.fund-pill.TLY { background: rgba(245, 158, 11, 0.2); color: #fcd34d; border: 1px solid rgba(245, 158, 11, 0.3); }
.fund-pill.DOH { background: rgba(168, 85, 247, 0.2); color: #d8b4fe; border: 1px solid rgba(168, 85, 247, 0.3); }
.fund-pill.DFI { background: rgba(236, 72, 153, 0.2); color: #f472b6; border: 1px solid rgba(236, 72, 153, 0.3); }

.role-badge {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 4px;
  font-size: 11px;
  font-weight: 600;
}

.role-badge.admin { background: rgba(239, 68, 68, 0.2); color: #f87171; }
.role-badge.member { background: rgba(255, 255, 255, 0.06); color: var(--fg2); }

/* Table Pagination & Footer */
.table-footer {
  padding: 14px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-top: 1px solid var(--glass-border);
  font-size: 12.5px;
  color: var(--fg3);
}

.pagination-controls {
  display: flex;
  align-items: center;
  gap: 8px;
}

.page-btn {
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid var(--glass-border);
  color: #fff;
  border-radius: 6px;
  padding: 4px 10px;
  font-size: 12px;
  cursor: pointer;
  transition: all 0.15s;
}

.page-btn:hover:not(:disabled) {
  background: rgba(255, 255, 255, 0.12);
}

.page-btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

/* Modal Form Styles */
.admin-modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 999;
  background: rgba(0, 0, 0, 0.75);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
  opacity: 0;
  transition: opacity 0.2s var(--ease);
}

.admin-modal-overlay.active {
  display: flex;
  opacity: 1;
}

.admin-modal-card {
  width: 100%;
  max-width: 520px;
  background: #11141a;
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-lg);
  box-shadow: 0 30px 60px rgba(0, 0, 0, 0.7);
  overflow: hidden;
}

.modal-head {
  padding: 20px 24px;
  border-bottom: 1px solid var(--glass-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.modal-head h3 {
  font-size: 16px;
  font-weight: 700;
}

.modal-close-btn {
  background: transparent;
  border: none;
  color: var(--fg2);
  font-size: 20px;
  cursor: pointer;
}

.modal-body {
  padding: 24px;
}

.modal-footer {
  padding: 16px 24px;
  background: rgba(0, 0, 0, 0.3);
  border-top: 1px solid var(--glass-border);
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
}

/* Announcement Manager */
.broadcast-form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 24px;
}

.toggle-switch-wrap {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 20px;
}

.toggle-switch {
  position: relative;
  display: inline-block;
  width: 48px;
  height: 26px;
}

.toggle-switch input {
  opacity: 0;
  width: 0;
  height: 0;
}

.toggle-slider {
  position: absolute;
  cursor: pointer;
  inset: 0;
  background: rgba(255, 255, 255, 0.15);
  border-radius: var(--radius-pill);
  transition: 0.3s;
}

.toggle-slider::before {
  position: absolute;
  content: "";
  height: 20px;
  width: 20px;
  left: 3px;
  bottom: 3px;
  background: #fff;
  border-radius: 50%;
  transition: 0.3s;
}

input:checked + .toggle-slider {
  background: var(--green);
}

input:checked + .toggle-slider::before {
  transform: translateX(22px);
}

/* Code Snippet Box */
.code-box {
  background: #0a0b0e;
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-sm);
  padding: 16px;
  font-family: var(--font-mono);
  font-size: 12.5px;
  color: #38bdf8;
  white-space: pre-wrap;
  word-break: break-all;
  position: relative;
  margin-top: 10px;
}

/* Toast Messages */
.admin-toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 10000;
  background: rgba(18, 20, 26, 0.95);
  border: 1px solid var(--glass-border);
  backdrop-filter: blur(20px);
  padding: 14px 20px;
  border-radius: var(--radius-md);
  font-size: 13.5px;
  font-weight: 500;
  color: #fff;
  box-shadow: 0 20px 40px rgba(0, 0, 0, 0.6);
  display: flex;
  align-items: center;
  gap: 10px;
  transform: translateY(100px);
  opacity: 0;
  transition: all 0.3s var(--ease);
}

.admin-toast.show {
  transform: translateY(0);
  opacity: 1;
}

/* Responsive Media Queries */
@media (max-width: 1100px) {
  .metrics-grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .fund-dist-grid {
    grid-template-columns: repeat(3, 1fr);
  }
}

@media (max-width: 768px) {
  .dashboard-sidebar {
    position: fixed;
    transform: translateX(-100%);
  }
  .dashboard-sidebar.open {
    transform: translateX(0);
  }
  .mobile-menu-btn {
    display: block;
  }
  .dashboard-topbar {
    padding: 0 16px;
  }
  .dashboard-content {
    padding: 16px;
  }
  .metrics-grid {
    grid-template-columns: 1fr;
  }
  .fund-dist-grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .broadcast-form-grid {
    grid-template-columns: 1fr;
  }
  .table-toolbar {
    flex-direction: column;
    align-items: stretch;
  }
  .search-box {
    min-width: 100%;
  }
}

/* ==========================================================================
   COMPLAINTS & FORUM ADMIN STYLING
   ========================================================================== */
.admin-badge-count {
  margin-left: auto;
  padding: 2px 7px;
  border-radius: var(--radius-pill);
  font-size: 11px;
  font-weight: 800;
  background: var(--red);
  color: #fff;
  min-width: 18px;
  text-align: center;
  box-shadow: 0 0 10px rgba(239, 68, 68, 0.4);
}
.admin-badge-count[data-count="0"] {
  display: none;
}

.complaint-modal-grid {
  display: grid;
  grid-template-columns: 1.1fr 1fr;
  gap: 24px;
}
.complaint-info-col {
  background: rgba(0, 0, 0, 0.35);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-md);
  padding: 18px;
}
.complaint-reply-col {
  background: rgba(0, 0, 0, 0.45);
  border: 1px solid rgba(56, 189, 248, 0.25);
  border-radius: var(--radius-md);
  padding: 18px;
}
.info-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 6px 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.05);
  font-size: 13px;
}
.info-lbl {
  color: var(--fg3);
  font-weight: 600;
}
.email-link {
  color: var(--primary);
  text-decoration: underline;
}
.complaint-desc-box {
  background: rgba(0, 0, 0, 0.4);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 8px;
  padding: 12px;
  font-size: 13px;
  color: #e2e8f0;
  line-height: 1.55;
  max-height: 160px;
  overflow-y: auto;
  white-space: pre-wrap;
}

.complaint-files-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 6px;
}
.admin-thumb-img {
  width: 58px;
  height: 58px;
  border-radius: 8px;
  object-fit: cover;
  cursor: pointer;
  border: 1px solid rgba(255, 255, 255, 0.2);
  transition: transform 0.15s;
}
.admin-thumb-img:hover {
  transform: scale(1.08);
}
.admin-pdf-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.15);
  font-size: 11.5px;
  color: #fff;
  text-decoration: none;
}

.quick-reply-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-bottom: 8px;
}
.quick-reply-btn {
  padding: 4px 10px;
  border-radius: var(--radius-pill);
  font-size: 11px;
  font-weight: 700;
  background: rgba(56, 189, 248, 0.12);
  color: var(--primary);
  border: 1px solid rgba(56, 189, 248, 0.3);
  cursor: pointer;
  transition: all 0.15s;
}
.quick-reply-btn:hover {
  background: var(--primary);
  color: #000;
}

.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px 10px;
  border-radius: var(--radius-pill);
  font-size: 12px;
  font-weight: 700;
}
.status-badge.status-pending {
  background: rgba(245, 158, 11, 0.15);
  color: #fbbf24;
  border: 1px solid rgba(245, 158, 11, 0.35);
}
.status-badge.status-in_review {
  background: rgba(56, 189, 248, 0.15);
  color: #38bdf8;
  border: 1px solid rgba(56, 189, 248, 0.35);
}
.status-badge.status-replied {
  background: rgba(34, 197, 94, 0.15);
  color: #4ade80;
  border: 1px solid rgba(34, 197, 94, 0.35);
}
.status-badge.status-resolved {
  background: rgba(168, 85, 247, 0.15);
  color: #c084fc;
  border: 1px solid rgba(168, 85, 247, 0.35);
}

@media (max-width: 860px) {
  .complaint-modal-grid {
    grid-template-columns: 1fr;
  }
}